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Friday, 19 Jan 2018

Quality and Operations
High level overview of a number of tools and theories regarding quality issues. Didn't get bogged down with technicalities which could have swamped class. Very informative in a way that class had a lot of valuable input. Instructor was well prepared and knowledgeable. 10/10.

Excellent presentation of information, good use of examples that weren't simply taken from concepts magazine.

Well taught, delivered at a good pace with plenty of relevant examples etc.

Very well delivered. Had the potential to be a very boring subject but it was a good day.

I found the course today very interesting and informative. The course teacher delivered the course in a light hearted approach which assisted with the learning and kept our attention. Thank you for an enjoyable learning experience.
A selection of delegates' comments (Aberdeen and Grampian Chamber of Commerce)

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